Privacy Policy
Last Updated: January 22, 2026
This Privacy Policy explains how ABDEEZ PBC, INC. (“eQRA,” “we,” “us,” “our”) collects, uses, shares, and protects information when you use our mobile applications (the “App”) and our website at https://www.eqra.ai (together, the “Service”).
We wrote this Policy in plain language to make it easy to understand what we collect, why we collect it, and what choices you have.
If you do not agree with this Policy, please do not use the Service.
1) Who We Are
ABDEEZ LLC is responsible for the processing described in this Privacy Policy.
ABDEEZ LLC
Coastal Hwy, Lewes, DE 19958, United States of America
Support Email: salam@eqra.ai
We do not appoint a Data Protection Officer at this time because, based on our current operations, we only process limited personal data necessary to provide the Service.
2) Summary of What We Process and Why
Data we process
Account data
Safir chat inputs and outputs you choose to store
General location data
Device and technical data
Usage and analytics data
Support communications
Purposes
Provide and operate the App and its core features
Authenticate accounts and manage settings
Provide Safir functionality
Respond to support requests
Improve reliability, performance, and security
Comply with legal obligations
3) Information We Collect
A. Information You Provide
Account Information
When you create an account, we collect your name, email, and password.Safir Chats and Saved Content
If you use Safir, we process your messages and Safir’s responses to provide the feature. You can delete any and all chats from your history.Support and Communications
If you contact us, we collect the information you provide for the purposes of resolving the issue. We may also collect technical details needed to troubleshoot issues.
Please do not include sensitive personal information in Safir chats or support messages.
B. Information Collected Automatically
Location Data
eQRA requires general location to run core features. We request location permission after you log in. If you do not provide location permission, the App may not function properly.
We collect general location, such as city/region/country or approximate location derived from your device settings. You can manage location permissions in your device settings, but disabling location may limit or prevent use of core features.
Device, Diagnostics, and Usage Data
We collect information such as:
device model, operating system version, app version, language and time zone
diagnostics and crash logs
interaction and usage events (for example, screens viewed and features used)
C. Information From Third Parties
Analytics and Crash Reporting
We use Mixpanel for analytics and crash reporting to understand feature usage, measure performance, and improve reliability.App Stores
The App is distributed through the Apple App Store and Google Play Store. These platforms may process information independently in accordance with their own privacy policies and terms.
4) How We Use Information
We use information to:
provide the Service and core App functionality
authenticate users and manage accounts
operate Safir and generate responses based on your inputs
store and display your settings and saved content
provide customer support and respond to requests
monitor performance, analyze usage, and fix bugs
keep the Service secure and prevent unauthorized access or abusive activity.
comply with legal obligations and enforce our terms
5) Safir AI Feature
Safir is an AI feature that generates responses based on your inputs.
We process the text you submit to Safir to generate responses.
If you choose to keep chat history, you can delete chats from your history.
We do not use Safir conversations to train third-party AI models.
AI can be imperfect. Safir is provided for informational purposes and does not replace qualified scholarly guidance.
6) Legal Bases for Processing
We process personal data on the following legal bases:
Performance of a contract: to provide the Service and features you request.
Legitimate interests: to maintain, secure, and improve the Service, including analytics, crash reporting, and prevention of abuse, balanced against your rights.
Consent: where required, such as certain device permissions depending on your operating system and settings.
Legal obligation: to comply with applicable laws and lawful requests.
7) How We Share Information
We do not sell your personal information.
We may share information with:
Service Providers
These providers process data on our behalf under contractual obligations designed to protect your information and limit use to providing services to us..Legal and Safety
We may disclose information if we believe it is reasonably necessary to comply with any law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of users, ABDEEZ LLC, or others.Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to appropriate confidentiality protections and any required notice.
8) International Data Transfers
If you use the Service from outside the United States, your information may be transferred to and processed in the United States and other countries where we or our service providers operate.
Where the GDPR or UK GDPR applies and transfers require safeguards, we use appropriate mechanisms designed to protect personal data during international transfers.
9) Data Retention and Deletion
Account and user data: We keep your personal data only while your account is active. When you delete your account, we delete your account data and associated user data from our systems.
Safir chats: Stored if you keep chat history; you can delete chats from your history.
Support tickets: We retain support communications for up to 24 months for the purpose of supporting users and improving and developing the Service.
Backups and security records: Limited information may be retained in backups or security logs for a limited period to maintain system integrity, prevent fraud, and support security operations, and will be deleted or overwritten in accordance with our operational practices.
10) Security
We use reasonable administrative, technical, and organizational measures to help protect information. However, no system is completely secure, and we cannot guarantee absolute security.
11) Your Privacy Rights
Depending on your location, you may have rights to:
access your personal data
correct inaccurate data
request deletion of personal data
restrict processing
object to processing in certain circumstances
request data portability
withdraw consent where processing is based on consent
lodge a complaint with a relevant supervisory authority
If you live in the United States of America, you may have the following rights depending on your state of residence:
access the personal information we collect about you
request deletion of personal information
request correction of inaccurate personal information
opt out of “sale” or “sharing” as defined by certain state laws, where applicable
not be discriminated against for exercising privacy rights
We do not sell any personal information to any third party for any reasons whatsoever.
C. How to Exercise Your Rights
Email us at salam@eqra.ai with the subject line “Privacy Request.”
To protect users, we may request information needed to verify your identity before fulfilling a request.
12) Cookies and Similar Technologies
Our website may use cookies or similar technologies for essential functionality, security, and analytics. Where required by law, we will provide notice and choices.
13) Third-Party Links
The Service may include links to third-party sites or services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
14) Changes to This Policy
We may update this Policy from time to time. We will update the “Last Updated” date and, if changes are material, we will provide notice through the Service or as otherwise required by law.
Privacy Policy
Last Updated: January 22, 2026
This Privacy Policy explains how ABDEEZ PBC, INC. (“eQRA,” “we,” “us,” “our”) collects, uses, shares, and protects information when you use our mobile applications (the “App”) and our website at https://www.eqra.ai (together, the “Service”).
We wrote this Policy in plain language to make it easy to understand what we collect, why we collect it, and what choices you have.
If you do not agree with this Policy, please do not use the Service.
1) Who We Are
ABDEEZ LLC is responsible for the processing described in this Privacy Policy.
ABDEEZ LLC
Coastal Hwy, Lewes, DE 19958, United States of America
Support Email: salam@eqra.ai
We do not appoint a Data Protection Officer at this time because, based on our current operations, we only process limited personal data necessary to provide the Service.
2) Summary of What We Process and Why
Data we process
Account data
Safir chat inputs and outputs you choose to store
General location data
Device and technical data
Usage and analytics data
Support communications
Purposes
Provide and operate the App and its core features
Authenticate accounts and manage settings
Provide Safir functionality
Respond to support requests
Improve reliability, performance, and security
Comply with legal obligations
3) Information We Collect
A. Information You Provide
Account Information
When you create an account, we collect your name, email, and password.Safir Chats and Saved Content
If you use Safir, we process your messages and Safir’s responses to provide the feature. You can delete any and all chats from your history.Support and Communications
If you contact us, we collect the information you provide for the purposes of resolving the issue. We may also collect technical details needed to troubleshoot issues.
Please do not include sensitive personal information in Safir chats or support messages.
B. Information Collected Automatically
Location Data
eQRA requires general location to run core features. We request location permission after you log in. If you do not provide location permission, the App may not function properly.
We collect general location, such as city/region/country or approximate location derived from your device settings. You can manage location permissions in your device settings, but disabling location may limit or prevent use of core features.
Device, Diagnostics, and Usage Data
We collect information such as:
device model, operating system version, app version, language and time zone
diagnostics and crash logs
interaction and usage events (for example, screens viewed and features used)
C. Information From Third Parties
Analytics and Crash Reporting
We use Mixpanel for analytics and crash reporting to understand feature usage, measure performance, and improve reliability.App Stores
The App is distributed through the Apple App Store and Google Play Store. These platforms may process information independently in accordance with their own privacy policies and terms.
4) How We Use Information
We use information to:
provide the Service and core App functionality
authenticate users and manage accounts
operate Safir and generate responses based on your inputs
store and display your settings and saved content
provide customer support and respond to requests
monitor performance, analyze usage, and fix bugs
keep the Service secure and prevent unauthorized access or abusive activity.
comply with legal obligations and enforce our terms
5) Safir AI Feature
Safir is an AI feature that generates responses based on your inputs.
We process the text you submit to Safir to generate responses.
If you choose to keep chat history, you can delete chats from your history.
We do not use Safir conversations to train third-party AI models.
AI can be imperfect. Safir is provided for informational purposes and does not replace qualified scholarly guidance.
6) Legal Bases for Processing
We process personal data on the following legal bases:
Performance of a contract: to provide the Service and features you request.
Legitimate interests: to maintain, secure, and improve the Service, including analytics, crash reporting, and prevention of abuse, balanced against your rights.
Consent: where required, such as certain device permissions depending on your operating system and settings.
Legal obligation: to comply with applicable laws and lawful requests.
7) How We Share Information
We do not sell your personal information.
We may share information with:
Service Providers
These providers process data on our behalf under contractual obligations designed to protect your information and limit use to providing services to us..Legal and Safety
We may disclose information if we believe it is reasonably necessary to comply with any law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of users, ABDEEZ LLC, or others.Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to appropriate confidentiality protections and any required notice.
8) International Data Transfers
If you use the Service from outside the United States, your information may be transferred to and processed in the United States and other countries where we or our service providers operate.
Where the GDPR or UK GDPR applies and transfers require safeguards, we use appropriate mechanisms designed to protect personal data during international transfers.
9) Data Retention and Deletion
Account and user data: We keep your personal data only while your account is active. When you delete your account, we delete your account data and associated user data from our systems.
Safir chats: Stored if you keep chat history; you can delete chats from your history.
Support tickets: We retain support communications for up to 24 months for the purpose of supporting users and improving and developing the Service.
Backups and security records: Limited information may be retained in backups or security logs for a limited period to maintain system integrity, prevent fraud, and support security operations, and will be deleted or overwritten in accordance with our operational practices.
10) Security
We use reasonable administrative, technical, and organizational measures to help protect information. However, no system is completely secure, and we cannot guarantee absolute security.
11) Your Privacy Rights
Depending on your location, you may have rights to:
access your personal data
correct inaccurate data
request deletion of personal data
restrict processing
object to processing in certain circumstances
request data portability
withdraw consent where processing is based on consent
lodge a complaint with a relevant supervisory authority
If you live in the United States of America, you may have the following rights depending on your state of residence:
access the personal information we collect about you
request deletion of personal information
request correction of inaccurate personal information
opt out of “sale” or “sharing” as defined by certain state laws, where applicable
not be discriminated against for exercising privacy rights
We do not sell any personal information to any third party for any reasons whatsoever.
C. How to Exercise Your Rights
Email us at salam@eqra.ai with the subject line “Privacy Request.”
To protect users, we may request information needed to verify your identity before fulfilling a request.
12) Cookies and Similar Technologies
Our website may use cookies or similar technologies for essential functionality, security, and analytics. Where required by law, we will provide notice and choices.
13) Third-Party Links
The Service may include links to third-party sites or services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
14) Changes to This Policy
We may update this Policy from time to time. We will update the “Last Updated” date and, if changes are material, we will provide notice through the Service or as otherwise required by law.
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